Use of
our website
These Conditions applicable to the use of this website establish a binding legal agreement between us protecting your rights as a customer and our rights as a company. You declare that, by placing your order, you have read and accept these Conditions without reservation.
You agree that:
1. You may only use the website to make legally valid inquiries or orders.
2. You may not place any speculative, false or fraudulent order. If we have reasonable grounds to believe that such a request has been made, we will be authorized to cancel it and inform the relevant authorities.
3. You are also obliged to provide us with a true and correct email address, postal address and/or other contact information and you agree that we may use this information to contact you if necessary (see privacy policy)
4. If you do not provide us with all the information we need, we will not be able to process your order.
How to formalize the purchase
To place an order, you must follow the online purchase procedure and Authorize the payment.
After this, you will receive an email acknowledging receipt of your order (the "Order Confirmation").
Product Availability
All product orders are subject to product availability and, in this sense, if there are difficulties regarding the supply, or if there are no items left in stock, we reserve the right to provide you with information about quality substitute products. and value equal to or greater than that you may order. If you do not wish to order such substitute products, we will refund any amounts you may have paid.
Price and payment
The price of the products will be the one stipulated at all times on our website, except in the case of obvious error. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, the order will be considered canceled and any amounts paid will be fully refunded.
We will not be obliged to supply the product(s) to you at the incorrect lower price (even if we have sent you the Shipping Confirmation) if the error in the price is obvious and unmistakable and could have reasonably been recognized by you as the incorrect price.
The prices on the website do not include taxes or shipping costs, which will be added to the total amount.
Prices may change at any time, but (except as set out above) any changes will not affect orders for which we have already sent you a Shipping Confirmation.
The means by which you can make the payment are:
-Bank transfer: your order will be pending until you have proof of payment.
-Credit Card: Visa, Mastercard, American Express cards can be used.
In any case, the order amount plus shipping costs will be charged at the time the order is confirmed.
Value Added Tax
In accordance with the provisions of article 68 of Law 37/1992, of December 28, on Value Added Tax, the delivery of the items will be understood to be located in the territory of application of Spanish VAT if the delivery address is in Spanish territory except the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the one legally in force at all times depending on the specific article in question.
Exchange/return policy
In accordance with the Retail Trade Regulation Law as well as what is regulated by community regulations (Directive 97/7/EC), the customer has 14 days from receipt to voluntarily withdraw from their purchase. If the return is made within this period, the purchase must be returned with all its products, with its original packaging, with its original unbroken seal, with all its accessories and in perfect condition. Returns will not be accepted for products that do not come with their original packaging, unless they are defective. It will be the seller who will pay the amount of the order once he has verified that the merchandise meets the previous conditions. In the case of commercial returns, the customer must bear the transportation costs.
The return must be made by sending an email to info@theideascompanies.com or by calling our customer service department at 682455000. The company will not be responsible for the return in the event that the product arrives defective and has not been communicated to the company within the first 24 hours of receipt.
Warranty
THE STORE guarantees that the products presented for sale on the website www.theideascompanies.com do not have defects or hidden defects that could make them dangerous or inappropriate for normal use. The contractual guarantee offered is the one usually granted by the manufacturer, as long as the manufacturer's instructions are followed. The warranty will not cover products damaged by improper use.
Written communications
The applicable regulations require that part of the information or communications we send you be in writing. By using this website, you agree that most communications with us will be electronic. We will contact you by email or provide you with information by posting notices on this website. For contractual purposes, you consent to the use of this electronic means of communication and acknowledge that all contracts, notices, information and other communications that we send to you electronically comply with the legal requirements of being in writing. This condition will not affect your rights recognized by law.
Notifications
The notifications you send us should preferably be sent via email to info@theideascompanies.com
Unless otherwise stipulated, we may send you communications either to the e-mail or to the postal address provided by you when placing an order.
It will be understood that notifications have been received and have been correctly made the moment they are posted on our website, 24 hours after an email has been sent, or three days after the postage date of any letter. To prove that notification has been made, it will be sufficient to prove, in the case of a letter, that it was correctly addressed, properly stamped and that it was duly delivered in the post office or in a mailbox and, in the case of an email , which was sent to the email address specified by the recipient.
Comments and suggestions
Your comments and suggestions will be welcomed. We ask you to send us such comments and suggestions through our email info@theideascompanies.com, or calling 682455000.
Applicable law and jurisdiction
This contract will be governed in accordance with Spanish legislation. The store and the buyer undertake to try to resolve amicably any disagreement that may arise in the development of this contract. For any dispute or controversy that may arise in relation to the interpretation, application or execution of this contract, the store and the buyer will submit to arbitration as the first option and, if an agreement is not reached, to the Courts and Tribunals of the domicile of the buyer, with express waiver of any other jurisdiction that may apply to them by law.
SDTM TRADING, S.L., in compliance with article 10 of Law 34/2002 on Information Society Services, informs: That it is the owner of the domain and the website (www.theideascompanies.com) That its identifying data are:
SDTM Trading, S.L.
C/.Sanchez Barcaiztegui Street, 39 - Local 2.
28007 - Madrid
Which is registered with CIF B72512510 in the Commercial Registry of Madrid.
The use of the website grants the status of user and implies full acceptance of all the provisions contained in this Legal Notice and the Privacy Policy. If the user does not agree with the conditions established here, they should reject access and use of the website.
The content of the website is the property of SDTM TRADING and any type of copy or reproduction of all or part of the content is prohibited without the express authorization of its owner.
SDTM TRADING does not assume any responsibility for third-party external links that may be incorporated into the website, as it does not have any type of control over them, their contents, the services they provide or the way in which they appear.
The user of the website undertakes to make appropriate use of it, not to use it for practices contrary to the Law or good faith and not to cause damage to the physical and logical systems of SDTM Trading.
In compliance with current regulations regarding the Protection of Personal Data, we inform you that the personal data provided by the users of this Website in its different forms will be incorporated and processed in one or more files owned by SDTM TRADING for the purpose of managing your request, as well as to keep you informed, including electronically, of future news and developments related to our company.
The data requested in the different forms marked with an asterisk (*) are strictly necessary to provide the requested service or to contact the user.
The user guarantees the veracity of the personal data provided, being solely responsible for any damage or loss, direct or indirect, that may be caused to SDTM TRADING due to the completion of the forms with false, inaccurate or incomplete data.
In the event that the user includes personal data of third parties, they must, prior to their inclusion, inform them of what is established in this privacy policy, being the sole person responsible for their inclusion.
SDTM TRADING undertakes not to transfer the personal data provided by the users of this website to third parties or companies without the prior, express, informed and unequivocal consent of the affected party.
Users can exercise the rights of access, rectification, cancellation, limitation of treatment, opposition and portability recognized in current legislation by written communication to the person responsible for the treatment mentioned below, or to the email address: info@theideascompanies.com or through the exercise of rights form provided at the address indicated above.
Acceptance of the terms set out in this privacy policy is necessary for the sending and transmission of the request made, and you may also be asked for your consent for the processing of your data provided.
Responsible for Treatment:
SDTM Trading, S.L
Sanchez Barcaiztegui Street, 39 - Local 2.
CP 28007, Madrid.
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